Age management programme
The programme introduced individual career planning and performance reviews with its over-55s to identify their needs. It paired younger and older workers in knowledge transfer schemes to increase the overall skill level at work. Management were trained in age management, with an external OSH service provider also helping to support older workers and to discuss any health problems related to their work.
The programme worked because it looked at older workers’ issues from a variety of angles – their training needs, the risks they were exposed to, the support they needed. It also, more importantly, demonstrated the value of older workers by emphasising their experience. As a result of the programme, the company reported a 50% decrease in long-term sick leave, and older workers were able to continue working for longer, leading to a gradual increase in retirement age.